“I visited Functional Floors at 16911 Middlebelt Road, Livonia, MI, Chris Franklin, as an Ambassador for the Livonia Westland Chamber of Commerce, along with fellow Ambassador Samantha Lewis.
We had the pleasure of meeting with covering manager Scott, as well as Alex and others friendly and accommodating employees.
Congratulations to Functional Floors on reaching 10 years of membership with the Chamber. Their commitment to the community and dedication to quality flooring services is truly commendable.”
“I recently purchased flooring with functional flooring for my laundry room. My experience from being to end was great. The atmosphere of the store was very welcoming. Scott worked with me and was amazing , I explained my vision to him and he was able to shows me samples that where exactly what I wanted , he also helped me select the right style of flooring for the room they where going in. Chris was also great and ga e us all the necessary information to install the floors on our own. Once the order was placed it came in sooner than suggested and the staff was very communicative and helpful with setting up a pick up time. I will definitely be using them again in the future.”
“The floor looks fantastic! And the project went smoothly from the quote until completion of the project. Zach kept us well informed throughout the project regarding work to be done when, expected arrival times, etc., which has not necessarily been our experience with past home improvement projects. He was a pleasure to work with. Also, the office was quick to respond to all of my questions before and during the project. And during the quoting process Dan was very friendly and thorough. I highly recommend Functional Floors for your project.”
“I couldn’t be happier with my experience having Functional Floors refinish our 1950s homes original hardwood floors.
Everyone that we worked with was amazing. Sherry, Dan, Flo, and Tim were all great. Sherry was helpful and prompt with helping us set up our appointments, Dan was a huge joy to talk with while he was taking measurements and giving us our final price, and Flo and Tim did an excellent job bringing our floors back to life.”
I had an outstanding experience with Functional Floors from start to finish. The installation was handled by Zach, who exemplified professionalism in every aspect of his work. He arrived punctually, maintained a courteous demeanor throughout the project, and demonstrated exceptional attention to detail in his craftsmanship. What truly set Zach apart was his willingness to share his expertise. Since I planned to apply the finish myself, he took the time to provide valuable tips and guidance that gave me the confidence to tackle that portion of the project successfully. His knowledge and helpful approach made all the difference in achieving professional results. The floor materials were high quality and looked fantastic once installed. The pricing was fair and transparent, with no surprises along the way. I’m completely satisfied with both the value and the final appearance of my floors. I must also give special recognition to Sherry for her exceptional customer service. She expertly managed every aspect of this project from initial consultation through completion, ensuring smooth communication and coordination throughout the entire process. I would highly recommend Functional Floors to anyone seeking quality flooring installation with outstanding customer service. Both Zach and Sherry are true assets to the company.
By using our Floor Visualizer, you can test out what different styles and colors look like in YOUR home! All you have to do is upload a picture of the area you’re looking to renovate, and our visualizer will apply the different floor types onto the floor in your picture. We want to make sure you get the floor you want, and it all starts here.
